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Tarion Warranty
Corporation - An introduction to new home warranty protection
(NC)-One
of the greatest benefits of buying a new home or condominium in Ontario is that
it comes with a mandatory warranty that is provided by the builder and backed by
Tarion Warranty Corporation.
Tarion is a private corporation that protects new home and
condominium buyers according to the terms of the Ontario New Home Warranties
Plan Act. The Act requires that builders in Ontario provide new warranty
coverage to home buyers and it stipulates that they must register with Tarion
and enrol every housing unit prior to the start of construction. Tarion is
responsible for enforcing the Act and managing a guarantee fund to ensure that
the builder's warranty will be honoured. Since its inception in 1976, Tarion has
guaranteed warranty protection for over 1.3 million newly built homes in
Ontario.
New Home Warranty Protection
A new home's statutory (legal) warranty begins with Deposit Protection which is
available if the builder does not complete the sale of the home through no fault
of the buyer. For freehold homes, deposits are protected up to $40,000, while
deposits on condominiums are protected up to $20,000, with amounts over that
covered separately under the Condominium Act. There is also Delayed Closing
Protection up to $5,000 if the closing on a new home is delayed beyond five days
and the builder does not provide proper written notice.
Once new home buyers move in, their home is protected by specific one, two and
seven year warranties. For more information about warranty coverage, please
visit www.tarion.com
or call 1-877-9TARION.
Buyer and Builder Education
One of Tarion's responsibilities is to educate consumers and builders about new
home warranty coverage. This is accomplished in several different ways.
Advertising describes Tarion's mandate and encourages consumers to visit the
website or to call for more information about warranty protection. Tarion also
publishes a variety of helpful brochures which can be downloaded from its
website and holds monthly educational seminars at the Toronto-area Customer
Centre, for which consumers can register online.
Two types of seminars are offered: 'Buying a New Home,' which focuses on the
process of purchasing a new home and 'Understanding Warranty Coverage,' which
provides homeowners with an overview of the comprehensive warranty coverage that
comes with every new home built in Ontario. Due to its popularity with
consumers, the seminar program is being expanded to include other locations in
the province and also languages other than English, such as Mandarin. In
addition to public awareness activities, Tarion communicates regularly with the
building community to educate builders about warranty policies and procedures.
Industry Regulation
Part of Tarion's mandate as the regulator of Ontario's new home building
industry is to register home builders every year. As part of this registration
process, builders must clearly demonstrate that they have the technical
experience, customer service capabilities and financial standing required to
successfully build new homes in Ontario. Tarion employs a team of former police
officers who investigate builders that do not register or enrol new homes.
Failing to do so can result in steep fines and even jail time in the case of
repeat offenders.
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